PRIVACY POLICY

Introduction

Welcome to the website owned and operated by Planetprop Realty (Proprietor: Mohammed Shahnawaz Kazia) (hereinafter referred to as “we”, “us”, “our”, or the “Company”).

Planetprop Realty is a proprietorship concern owned and managed by Mohammed Shahnawaz Kazia, with offices at:

• 201 Aspin Commercial Tower, Sheikh Zayed Road, Dubai, UAE

• G-04, Yashila Apt, 8th Block, Koramangala, Bangalore

This website markets and promotes real estate projects developed by Damac Properties LLC (“Damac”). Planetprop Realty operates as an authorised channel partner of Damac and is duly permitted to use Damac’s name, brand, and project details for marketing and promotional purposes.

We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, store, share, and protect the personal information you voluntarily provide when interacting with our website, especially through the “Contact Us” form.

By using this website or submitting your information, you confirm that you have read and agreed to this Privacy Policy.

Data Controller

For the purpose of applicable data protection laws, the data controller responsible for your personal data is:

Planetprop Realty
(Proprietor: Mohammed Shahnawaz Kazia)
201 Aspin Commercial Tower, Sheikh Zayed Road, Dubai, UAE
G-04, Yashila Apt, 8th Block, Koramangala, Bangalore
Email: shaankaz@gmail.com

What Personal Data We Collect

We collect only the information that you voluntarily provide through our Contact Us form. We do not collect data automatically and we do not use cookies or tracking tools on this website.

The personal data collected is limited to:

• Full Name

• Email Address

• Contact Number

We do not collect sensitive data such as financial details, ID documents, or health information.

How We Collect Your Data

Your data is collected only when you voluntarily submit the Contact Us form on our website. Submission is entirely optional.

Google Ads

We use Google Ads to promote our website on Google platforms, including Google Search and Display Network.

The Google Ads account used for advertising is operated by Mohammed Shahnawaz Kazia in his capacity as Proprietor of Planetprop Realty.

Purpose of Using Your Personal Data

We use your information strictly for the following purposes:

1. Responding to Your Enquiry

To contact you regarding your enquiry submitted through the website.

2. Sharing Information About Damac Projects

To provide project details such as pricing, floor plans, payment plans, availability, and brochures.

3. Sharing Other Real Estate Opportunities

To inform you about other real estate projects marketed by Planetprop Realty that may match your interest.

4. Follow-Up & Assistance

To arrange site visits, online meetings, property consultations, and provide additional project information.

5. Internal Records

To maintain records for administrative, operational, and compliance purposes.

We will not use your personal data for any other purpose without your consent unless required by law.

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit the Contact Us form.

• Legitimate business interests to respond to property enquiries.

• Legal obligations where required by applicable laws.

You may withdraw your consent at any time by contacting us.

Disclosure of Personal Data

We do not sell, rent, or trade your data.

Your data may be shared only in the following cases:

• With Damac or authorised representatives to assist with your enquiry.

• With trusted service providers (CRM or communication platforms) under strict confidentiality.

• When required by law or government authorities.

Data Retention

We retain your data only as long as necessary to fulfil enquiry and business purposes or comply with legal requirements.

Once no longer required, your data will be securely deleted or anonymised.

Your Rights

Subject to applicable law, you may request:

• Access to your personal data

• Correction of inaccurate data

• Deletion of your data

• Objection to marketing communication

• Withdrawal of consent

To exercise these rights, please contact us using the details below.

Grievance Redressal & Contact

For any privacy concerns or requests, please contact:

Mohammed Shahnawaz Kazia
Planetprop Realty
201 Aspin Commercial Tower, Sheikh Zayed Road, Dubai, UAE
G-04, Yashila Apt, 8th Block, Koramangala, Bangalore
Email: shaankaz@gmail.com

We aim to acknowledge queries within 5 business days and resolve them within 30 business days.

Security of Personal Data

We implement reasonable technical and organisational measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may include links to third-party websites, including Damac’s official website. This Privacy Policy does not apply to third-party sites. We recommend reviewing their policies separately.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised effective date. Continued use of the website indicates acceptance of updates.

Disclaimer

This website is owned and operated by Planetprop Realty (Proprietor: Mohammed Shahnawaz Kazia).

Planetprop Realty is an independent entity and is not a subsidiary or affiliate of Damac Properties LLC. All Damac trademarks, brand names, and project details belong to their respective owners and are used for marketing purposes only as an authorised channel partner.

The Google Ads account used for advertising this website is operated by Mohammed Shahnawaz Kazia in his capacity as Proprietor of Planetprop Realty.